Buyer guide
Your first sourcing project: where to start
In short
A first sourcing project goes better when you decide what you need before you look for who can make it. Write down the product, its use, the destination, the quantity and the timing; learn which rules apply where the goods will be sold; and treat every supplier statement as a claim until there is evidence for it. This guide sets out the stages, the questions to answer at each one and how to choose a sensible first step.
Start with the decision, not the supplier
Most first-time buyers begin by searching marketplaces and collecting quotes. That feels productive, but without a written requirement the quotes describe different products, and you cannot tell which one fits. The Government of Canada's Trade Commissioner Service makes the same point in its sourcing road map for China: know your requirements and prepare drawings and specifications before you approach suppliers, and treat online search results as a preliminary view of the market1.
Before contacting anyone, write one page that answers five questions:
- Product: what it is, the main material, the approximate size and how it will be used.
- Destination: the country where the goods will be delivered and sold.
- Quantity: a range is fine, for example one trial order and a possible repeat.
- Timing: when the goods must arrive, and how firm that date is.
- Decision: what you need to know before you are willing to pay a deposit.
The last question matters most. A sourcing project is a series of decisions, each made with the evidence available at that point. Naming the decision keeps the work focused on the facts that change it.
Map the stages before you commit
Projects vary, but most follow a similar path. Not every project needs every stage, and some buyers start in the middle because they already have a supplier.
- Define the requirement
- Search and screen suppliers
- Check the leading candidates
- Evaluate samples
- Follow production and inspect
- Hand over to your forwarder and customs broker
Two habits help at every stage. First, keep one current version of the requirement and share that version with every supplier. Second, record what you learned and how you know it, so the next decision rests on something you can point to.
Plan for time as well as money. Allow time for possible sample revisions and production delays, and avoid rushing sample approval: an approval made in haste can leave costly issues unresolved.
Learn the rules where the goods will be sold
The destination shapes the product as much as the factory does. Requirements for labels, materials, testing and documents differ by country and product, and they change. Find out early which ones apply, because they affect the specification, the samples and the supplier you can use.
Canada
The Canada Border Services Agency (CBSA) publishes guidance for businesses importing commercial goods, including registering an import account and finding tariff classifications2. CBSA also enforces many import rules on behalf of other federal departments; its reference list shows, for example, that Health Canada is responsible for consumer goods3. For consumer products, Health Canada's quick reference guide to the Canada Consumer Product Safety Act describes obligations that fall on manufacturers and importers, including record keeping and incident reporting4.
Many importers use a licensed customs broker, but responsibility does not move with the paperwork. CBSA states that “the importer is ultimately responsible for the accounting documentation, payment of duties and taxes”5.
Saudi Arabia and the wider Middle East
Saudi Arabia's standards body, SASO, operates SABER, an electronic service for certificates of conformity covering products sold in the Saudi market6. A U.S. government trade guide summarises the process: regulated products are assessed through approved certification bodies, while other products follow a self-declaration route, and a shipment certificate must be sent to Saudi customs before the goods can enter the market7. In the United Arab Emirates, the Ministry of Industry and Advanced Technology (MoIAT) issues conformity certificates for regulated products under the Emirates Conformity Assessment Program (ECAS)8.
Keep this with the right people
These pages are starting points, not instructions. Confirm the requirements for your exact product with the relevant authority, your customs broker and, where needed, a qualified testing provider or adviser.
Treat supplier statements as claims until evidenced
Suppliers tell you a great deal: that they are the factory, that they export to your market, that the product meets a standard, that the price includes packing. Some of it will be accurate. The practical discipline is to sort each statement by the evidence behind it.
| Status | What it means here |
|---|---|
| Evidenced | A fact supported by a record or observation you can point to — for example, a public registration record that matches the name on the quotation. |
| Claimed | Something the supplier has said or shown, such as a test report or a factory video, that has not yet been checked against an independent source. |
| Unresolved | A question still open: no evidence either way, or evidence that conflicts. It needs more work or specialist review before you rely on it. |
The Trade Commissioner Service suggests asking for references, checking whether the supplier's size suits your order and confirming it will not subcontract your order without telling you1. Each of those answers starts as a claim; the aim is to move the important ones to Evidenced, or to decide knowingly that you can live with them staying Unresolved.
Choose a sensible first step
Where you are today decides where to begin:
- You already have a supplier and a quote: check the counterparty before paying a deposit.
- You have a clear requirement but no supplier: search, request comparable quotes and check the leading candidates.
- You have chosen a supplier and are ready to order: evaluate samples and follow production checkpoints.
- Your goods are already in production: agree an inspection standard and have the order inspected before shipment.
- Your requirement is still forming, or spans several stages: agree a written scope that combines what you need.
Whichever step you take, the purchase decision, the contract with the factory and the import itself stay with you. Freight, duties, product testing and certification sit with you and the qualified providers you appoint.
Before you contact suppliers
- Write a one-page requirement: product, material, size, use, destination, quantity and timing.
- Name the decision you need to make next and what would change it.
- List the destination rules that may apply and who will confirm them for you.
- Identify your freight forwarder and customs broker, or plan to appoint them.
- Decide which supplier statements you must see evidenced before paying anything.
- Keep one current version of the requirement and date every change.
- Ask every supplier to quote against the same version and delivery term.
- Budget time for samples and at least one revision.
- Plan how and when the goods will be inspected before shipment.
- Record each decision, the evidence behind it and what remains unresolved.
Hypothetical example — not a client case
Buyer A plans a first order of insulated drink bottles
Buyer A, a small distributor in Canada, wants to sell stainless-steel insulated bottles under its own brand. Its first instinct is to message ten online sellers and pick the cheapest quote. Instead, it writes a one-page requirement: capacity, steel grade, lid type, colour, logo method, a trial quantity in the low thousands of units (illustrative) and an arrival window before a seasonal sales period.
While drafting, Buyer A realises it does not know which Canadian rules apply to a product that touches drinks. It notes this as Unresolved and asks its customs broker and the relevant federal guidance before finalising the specification, rather than after samples arrive.
Three suppliers respond. Supplier X says it is the manufacturer and exports to Canada; at this point both statements are Claimed. A check of public registration records and a live video walk-through move the first towards Evidenced. The export history stays Claimed until Supplier X provides shipping documents with sensitive details removed. Buyer A decides to proceed to samples with Supplier X and one alternative, and records why.
Related service
Which service fits your stage?
Not sure which stage you are at? Our four services — Supplier check, Supplier search & shortlist, Samples & production follow-up and Inspection coordination — each start from a different point. If your project spans several stages, a Tailored sourcing engagement combines them in one written scope. Tell us where you are in the sourcing brief and choose “Not sure yet — help me define the scope”. We work for the buyer. Scope, deliverables and fees are agreed in writing before work starts.
General information only — not legal, customs, tax or financial advice. Requirements change; check current official sources and qualified advisers for your product and destination.
Sources
- Sourcing Road Map (China). Government of Canada — Trade Commissioner Service. https://www.tradecommissioner.gc.ca/en/market-industry-info/search-country-region/country/canada-china-export/sourcing-road-map.html Accessed . ↩
- Import commercial goods into Canada. Canada Border Services Agency. https://www.cbsa-asfc.gc.ca/import/menu-eng.html Accessed . ↩
- Other government import requirements. Canada Border Services Agency. https://www.cbsa-asfc.gc.ca/import/reflist-listeref-eng.html Accessed . ↩
- Canada Consumer Product Safety Act Quick Reference Guide. Health Canada. https://www.canada.ca/en/health-canada/services/consumer-product-safety/reports-publications/industry-professionals/canada-consumer-product-safety-act-guide.html Accessed . ↩
- Licensed customs brokers. Canada Border Services Agency. https://www.cbsa-asfc.gc.ca/services/cb-cd/menu-eng.html Accessed . ↩
- SASO news: electronic conformity certificate service (SABER) for importers. Saudi Standards, Metrology and Quality Organization (SASO). https://www.saso.gov.sa/en/mediacenter/news/Pages/saso_news_855.aspx Accessed . ↩
- Saudi Arabia Country Commercial Guide — Standards for Trade. U.S. Department of Commerce, International Trade Administration. https://www.trade.gov/country-commercial-guides/saudi-arabia-standards-trade Accessed . ↩
- Issue Conformity Certificates for Regulated Products (ECAS). UAE Ministry of Industry and Advanced Technology (MoIAT). https://moiat.gov.ae/en/services/issue-conformity-certificates-for-regulated-products Accessed . ↩